Project & Business Development Manager
Riga, Latvia

Winshow Alukka Pauly

I build and ship AI-assisted full-stack products.

I design the architecture, direct AI coding tools (Claude Code, Codex, Cursor), read and review what they write, debug it, and take it to production. I came to software from ten years of international education sales and operations, so I build for real business workflows.

UniXT

SIA Education Bridge

Project Manager 2022 – 2026 Riga, Latvia
Strategic Partnerships & Business Development
  • Spearheaded strategic partnerships with universities across Europe, managing the full cycle from negotiation and contract signing to partner onboarding.
  • Represented the company at international education exhibitions to acquire new B2B partners and identify market expansion opportunities.
  • Conducted comprehensive market research and risk analysis to identify viable new regions for business development and project deployment.
Project Management & Execution
  • Orchestrated end-to-end project lifecycles, including resource planning, stakeholder onboarding, and timeline management to ensure successful project output.
  • Facilitated monthly stakeholder meetings to report on progress, align goals, and ensure transparent client communication.
  • Analyzed post-project performance data to optimize future workflows and ensure continuous improvement in project delivery.
Operations, Compliance & Quality Assurance
  • Designed and implemented internal Standard Operating Procedures (SOPs) and documentation to streamline operations and support company scalability.
  • Ensured strict organizational compliance with GDPR regulations and managed internal/external complaint resolution frameworks to maintain high operational standards.
  • Conducted detailed audits of internal processes to identify bottlenecks and enhance the efficiency of the admissions department.
Admissions, Marketing & Sales
  • Developed comprehensive marketing and sales strategies to optimize lead allocation and support the admissions team in achieving enrollment targets.
  • Analyzed monthly lead conversion metrics and engaged with partners to boost student enrollment rates.
  • Managed digital presence and social media channels to nurture incoming leads and provide immediate support to prospective students.

Riga Technical University

Academic Reviewer February 2023 – Present (Freelance) Riga, Latvia
  • Data Validation: Analyze complex research data and methodologies within academic submissions to ensure accuracy, logical consistency, and adherence to strict program standards.
  • Quality Control: Collaborate with the Program Director to evaluate the quality of research papers, acting as a critical filter for academic integrity before final publication or grading.
  • Structured Reporting: Produce detailed, constructive feedback reports for authors, highlighting areas for improvement in logic, structure, and data presentation.

BITLEVEX (IT Algorithmic Solutions OU)

Marketing and Client Support Manager March 2019 – August 2022 Riga, Latvia
  • Operational Strategy & Alignment: Translated high-level objectives from the Board of Directors into actionable operational strategies, ensuring 100% alignment between daily workflows and corporate goals.
  • Digital Campaign Management: Orchestrated multi-channel digital marketing campaigns, resulting in a 10% increase in new member acquisition and significant growth in platform funding.
  • Brand Management: Partnered with the Marketing Manager to oversee creative design projects, ensuring strict adherence to brand guidelines and visual consistency across all customer touchpoints.
  • Content Strategy & Engagement: Developed and executed a cohesive social media content strategy, driving a 10% increase in audience engagement and brand visibility across key platforms.
  • Data-Driven Optimization: Conducted deep-dive analysis of website traffic and user behavior to implement SEO improvements, resulting in higher search rankings and optimized conversion paths.
  • Dispute Resolution: Managed high-priority client inquiries and sensitive situations, utilizing conflict resolution techniques to turn dissatisfied users into retained clients.
  • Collaborated with the marketing manager to oversee design projects and enforce brand guidelines.
  • Financial Dispute Resolution: Managed high-priority inquiries regarding trade settlements, margin calls, and account discrepancies, utilizing forensic transaction analysis to provide accurate resolutions.
  • Education: Demystified complex algorithmic trading mechanisms and options strategies for clients, helping users understand platform logic versus technical errors.
  • Retention in Crisis: Successfully de-escalated sensitive situations involving financial loss or transaction delays, utilizing empathy and transparency to retain high-net-worth individuals.
  • Onboarding & Compliance: Assisted clients through KYC/AML bottlenecks and funding issues, streamlining the path from account creation to active trading.

Mount Bell Global Studies

Sales and Admission Manager February 2016 – June 2017 Kerala, India
  • Led the sales team and oversaw daily sales execution to meet organizational targets.
  • Optimized lead coordination processes to ensure high-quality follow-ups and increased conversion rates.
  • Managed customer inquiries and resolved complaints, utilizing feedback to refine service quality and improve retention.
  • Reported on enrollment metrics and quarterly targets to organizational leadership.
  • Counseled prospective students, guiding them through the application and admission process.
  • Expanded the applicant pool through events and partnerships with third-party organizations.
  • Expanded the applicant pool through events and partnerships with third-party organizations.

Apex Overseas Education

Sales Manager January 2015 – January 2016 Kerala, India
  • Develop strategic sales plans, analyze competitor activity, and manage the sales pipeline to ensure targets are met.
  • Drive new business acquisition through hands-on prospecting, cold calling, and lead conversion.
  • Analyze sales metrics and market data to report on performance and optimize strategies for market challenges.
  • Lead the training, onboarding, and professional development of the internal sales team.
  • Execute partner enablement initiatives, including training and education for external stakeholders.
  • Collaborate with Marketing and Project teams to align strategies for lead generation and business development.
  • Negotiate high-level deals with strategic partners and key industry organizers.

Education

MBA — Business Administration
Eka University of Applied Sciences • Riga, Latvia • June 2022
Bachelor’s Degree — Entrepreneurship and Management
Riga Technical University • Riga, Latvia • July 2020

Research Papers

  • Challenges and Opportunities for the Development of Small and Medium Enterprises in India
  • Customer Satisfaction in Blockchain Technology
  • The Role of Digital Transformation in the Growth of Logistic Companies in Kerala, India

Tech & AI Stack

Generative AI & No-Code

  • Lovable
  • Cursor
  • Replit
  • LangChain
  • n8n
  • Maker

Cloud & Infrastructure

  • Google Cloud Platform (GCP)
  • Alibaba Cloud

Development & Design

  • UI/UX Research
  • RAG (Retrieval-Augmented Generation)
  • Prompt Engineering

Management & Operations

Project & Task Management

  • Jira
  • Notion
  • Miro
  • ClickUp

Data & CRM

  • Clay (Data Enrichment)
  • MS Office Suite
  • Advanced Excel

Core Competencies

  • Strategic Planning
  • Agile Methodologies
  • Stakeholder Management

Languages

  • English — C1
  • Malayalam — Native
  • Latvian — A1